— now hiring mystery shoppers nationwide —
Become a
Mystery Shopper
Evaluate customer service. Get paid up to $500 per assignment.
ACE Mystery Shopping partners with retailers, restaurants, financial institutions, and service providers across the United States. Visit businesses as a regular customer, assess your experience, and submit professional reports — all while staying completely confidential.
No experience needed · Confidential · Nationwide opportunities
ACE MYSTERY SHOPPING
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APPLY TODAY
Earn up to $500
Per completed evaluation, depending on the assignment. Reimbursement for approved purchases and expenses included.
Flexible schedule
Work on your own time. Accept assignments that fit your calendar, whenever and wherever you choose.
Confidential identity
Your identity remains protected. Businesses being evaluated will never know you're a mystery shopper.
No experience needed
Full training provided. If you can observe, evaluate, and report, you can be a mystery shopper.
— businesses we serve —
Industries we evaluate
ACE Mystery Shopping partners with a wide range of businesses across the United States. Our evaluations help companies improve customer service, employee performance, and overall operations.
We evaluate businesses across all 50 states. Specific assignments are matched to your location and availability.
— how it works —
Simple evaluation process
Becoming a mystery shopper with ACE is straightforward. Here's what to expect.
Receive an assignment
We'll match you with evaluation opportunities in your area based on your availability and preferences.
Visit the business
Go to the assigned location as a regular customer. Observe service quality, professionalism, and overall experience.
Complete your evaluation
Document your experience through our easy-to-use reporting system. Note service quality, cleanliness, wait times, and more.
Submit & get paid
Submit your detailed report. Once approved, you'll receive your compensation — up to $500 per evaluation.
— what we evaluate —
Key evaluation criteria
Each assignment focuses on specific aspects of the customer experience. Here's what we assess.
Overall Customer Service
How was your experience from start to finish? We evaluate the complete customer journey.
Employee Professionalism
Assessing courtesy, demeanor, and how staff members interact with customers.
Store Cleanliness & Organization
Evaluating the physical environment, product displays, and overall store condition.
Product Knowledge
How well do employees understand their products or services? We test and report.
Wait Times & Efficiency
Measuring how quickly and efficiently customers are served.
Issue Resolution
How are customer concerns or complaints handled? We evaluate problem-solving skills.
— application —
Apply to become an ACE Mystery Shopper
Complete the form below to begin the enrollment process. We'll follow up by email or phone.
Prefer to talk first?
321-914-2965